Frequently Asked Questions
Do you guys buy?
Yes we do! We buy and trade everyday we are open. We do stop buying 30 minutes before closing. If you want a quote prior to coming into the shop, please message the Instagram page or email us what you have for sale/trade.
Do you buy/trade via shipping?
Yes we do! We can give a quote over DM or email. For used pairs we do need to check out the condition in person. We pay out once we receive the items at the shop to help prevent any fraud. Same goes for trades!
What are your store hours?
See store hours here.
If I pay in cash do I still have to pay sales tax?
If you are located in California we do have to charge sales tax on any purchase or trade transactions. If you’re outside of California there will be no sales tax added to your online order.
Do you hold shoes?
Sorry we don’t offer holds. The best option is to purchase on the website and select in store pick up, or you can always get the shoes shipped to you. It is a final sale so if you were trying to see them in person prior to purchasing you would just have to stop by the shop. You can always reach out and see if it’s still available prior to heading out to our store.
Do you offer consignment?
No sorry unfortunately we don’t. We can always offer a cash buyout instead!
How do I know the shoes are authentic?
Every pair we sell goes through an authentication check before hitting our inventory. We stand behind what we sell — if you have concerns about a specific pair, feel free to ask us before purchasing.
What payment methods do you accept?
We accept cash, major credit/debit cards, and [add any relevant apps like Venmo, PayPal, etc.]. Note: credit card transactions may include a small processing fee.
What condition are your shoes in?
Each listing includes a condition grade. We use the following scale: [Deadstock / Very Near Deadstock / Used – Good / Used – Fair]. Photos reflect actual condition, and we're happy to send additional photos on request.
Do you price match?
Our prices are based on current market value. We don't formally price match, but feel free to reach out — we're always open to a conversation.
I'm not local. How do I sell or trade with you remotely?
DM us on Instagram or send an email with photos and a description of what you have. We'll give you a quote, and once agreed, you ship to us. We pay out once the items arrive and are verified.
Can I return or exchange a purchase?
All sales are final. We encourage you to ask questions, request additional photos, or come in person before buying when possible.